privacy statement

FamilyLife has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for familylifecanada.com.

The bottom line: Personal information (such as name, address, e-mail address) that you entrust to FamilyLife will never be shared with any third party without your explicit permission to do so.

Privacy Policy Specifics

We may use your IP address to help diagnose problems with our server, and to administer our website. Your IP address may also be used to help identify you and your shopping cart.

Our site uses cookies to keep track of your shopping cart. We also use cookies to save your password so you don't have to re-enter it each time you visit our site and may use cookies to deliver content specific to your interests.

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.

You can refuse cookies by turning them off in your browser.

Our site uses an order form for customers to request information, products and/or services. We collect visitor's contact information (like their email address) and financial information (like their credit card number). Contact information from the order form is used to send orders to our customers and to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used only to bill the user for products.

Demographic and profile data may also be collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

Links

This site contains links to other sites. FamilyLife is not responsible for either the privacy practices or the content of such websites.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We utilize industry-standard SSL connections during the product ordering process to ensure that your personal data is encrypted and secure throughout the shopping process.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. To remove your information from our database or to opt out of receiving communication from us, please call us at 1-800-247-3180.

Correct/Update

To change or modify information previously provided to us, please call us at 1-800-247-3180.

Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact FamilyLife Canada, ATTN: Internet.